Posts Tagged ‘branding’

What’s Authentic?

Tuesday, October 18th, 2011

I’m hearing way too much advice about being “authentic”.  As in “just be authentic and everything will be okay”.  Really?  If that’s the case, why are there so many “authentic” experts out there being ignored?

That’s like showing up naked and asking folks to accept who you are.  This hogwash and an excuse for intellectual laziness.  Buyers do have expectations about how we communicate our ideas.

Let’s assume that we have compelling ideas our buyers want to hear.  Here’s what decision-makers also expect of thought leaders:

  • To be comfortable in our own skin.  There’s no need to be flashy or outgoing if you are naturally shy.  They are wide open to a wide variety of styles.  Whatever your natural style is, buyers expect you to accept yourself enough to embrace who you are.
  • To be confident in your communication.  Too many of us hedge our bets, trying to please everybody.  Result:  we can look wishy-washy, and uncomfortable with our views.  This makes them nervous and wonder if we really know what we’re talking about.  Let’s make our brilliance look effortless!
  • To be succinct.  They don’t want a bunch of funny stories without a point; they don’t want to spend a lot of time on extra wods.

Yes, buyers expect us to be clever and have a sense of humor.  They also expect us to be able to draw distinction and to have a nuanced point of view.  But authentic?  Sure.  As long as “authentic” doesn’t mean “come as you are”.

Meeting Apps

Thursday, September 22nd, 2011

Another train leaving the station:  apps for specific meetings.  Conference planners are getting deluged with requests for these, so watch apps explode on the scene.  Why do you care?  This will be a game-changer for speakers on the convention circuit.  Here’s what apps mean to us:

  • Instant attendee feedback on your presentation.  Planners hope for higher response rates and specificity in attendee comments.
  • Instant buzz for your presentation.  Apps will aggregate social networking tools, spreading the word fast on your presentation.  This is a double-edged sword.  Bring your “A” game and be prepared for quick responses.
  • Longer lead times.  Approval from Apple can take up to three weeks; current thinking is to create and launch the app at least three months in advance.  Prediction:  this will force speaker selection decisions to be made far in advance, as planners will use programming to promote the event.  This is good news for those of us who customize our talks.

Our next best step:  start strategizing now about how you are going to participate with apps — what info can you contribute and how you will immediately respond to the inquiries and buzz.  Build a timeline and tactics to promote your presentation and add value via apps.  Experts predict apps will be standard within a year or so.  Don’t wait on this one…

Stories And Your Brand

Tuesday, September 20th, 2011

There’s a debate going on via LinkedIn about how your “stories” differentiate us as speakers.  Two schools of thought:  (1) just be authentic and keep the story strong; and, (2) great stories create great experiences but you need something more.  You can guess which camp I’m in.

Last month’s article in Association Conventions and Facilities about trends in speaker selections has a cautionary tale for many speakers still arguing about the branding value of their stories.  The call out quote on page one from Susan Farrell, senior director of Education and Learning Services at SmithBucklin:  ”People are no longer willing to travel halfway across the country just to hear stories.  But they will travel to hear visionaries or economists, or people who can speak about the impact of legislation or reform on their businesses.”

Yes, I know this is one person’s opinion.  Keep in mind that SmithBucklin is the largest association management firm in the world.  Here’s the link to the article on page 16. Great reinforcement for what many of us see going on out there.

Turning Social Media Into Leads

Thursday, September 15th, 2011

When I get on Facebook and LinkedIn, time evaporates.  When I look up and see hours have disappeared I wonder, did I really spend my time wisely?  With this simple and handy guide from HubSpot, I can do better.

Those who are well-versed in social media will probably see this guide as basic.  But for those non-techie folks who focus on the conversations and not the tactics (guilty as charged), I found this 34-page ebook easy to read and understand.  My new favorite word:  twidiot.

Click here for the guide and ask yourself:  how many of these ideas am I implementing?  Take time to implement just a few ideas and see what happens.

What To Say Now

Thursday, September 1st, 2011

Between online association directories, lead generators like SpeakerMatch, and convention calendars, finding folks who hire speakers is relatively easy.  The hard part:  what to say that puts you in front of a very long line of speakers also pitching that buyer.

Having the right brand and a great website is a great first step.  What’s next:  conversations with buyers who think you’ll say anything to get booked.  Not only do you have to convince them to choose you but also that you are worthy of the fee you charge.  The worst thing you can do:  start the conversation with, “Let me tell you about my background…”  Or worse, “Well, let me tell you a little bit about my story…”

Instead, try this:  apply your approach to their hot topic.  Example from my days of being an agent:  instead of promoting a humorist in health care, I introduced my client as someone who can change the audience’s perspective on upcoming regulations.  And that this perspective could change how they implement the ideas from the concurrent sessions.  Result:  bookings skyrocketed.

My point:  buyers have to know what your expertise will do for them BEFORE they will consider your programs.  Lead with that idea and see what happens…

A Great Publicity Idea

Thursday, August 25th, 2011

I talk a lot about applying your expertise either to a cause or a problem.  Here’s a great example from the business to consumer files..

With their “Date Drive” project, Volkswagen in South Africa got a lot of press (and a lot of takers) by loaning a new car for first dates.  The engagement was all over this campaign:  you had to apply by answering eight questions, then you had to give feedback about the experience afterwards.  The result:  this cool chart that proves once and for all that a hot car can make you more attractive.

How to apply this idea:  take conventional wisdom and then set out to prove it.  Use plenty of humor.  The marketplace loves an experiment, especially when there’s something in it for the participants.

Many thanks to Vicky Likens for passing this fabulous project on.

Our Future Clients

Tuesday, August 23rd, 2011

A lot of folks are talking about Gen Y in the workforce.  One of my favorite people — T. Scott Gross — drills down on these kids as customers and how their expectations are changing what we sell and how we serve.

The biggest distinction:  what was value add before is an expectation now.  My favorite findings (and color commentary):

  • Thanks to technology, price comparison has gotten to a whole new level.  And don’t think that will slow down when they get older.  Prediction:  watch for your price and proposals to be passed around like popcorn at a movie.  Transparency anyone?  And it won’t matter how different the projects are.  Sigh…
  • Hustling is back.  Gone are the days that you get tipped even when you ignored the table.  These folks expect you to “work it”.  They are clear on how they make money (and are clear on how you do, too).  Prediction:  mess up and get ready to eat your fee.  You can tell a story, but be prepared to comp.  Free stuff for mistakes is the new normal.

Lots of other goodies in here.  Scott is graciously giving his report here.

Another Cool Tool

Thursday, August 11th, 2011

Yes, I am still obsessed with how we can visualize our point of view.  I truly believe that when we turn our content into usable tools, buyers come running.

Here’s another killer example from the medical world.  Industry giant GE, who worked with MIT’s SENSEable City Lab, created an interactive chart (powered by over 7 MILLION medical records!) to figure out how one symptom was linked to another.  You can search by categories or by the symptom.  The thinking:  helping doctors make smarter diagnoses based on likely outcomes can lower medical costs.

I hear you — not all of us have GE’s budget.  But ask yourself this:  how can I turn my content into a tool that solves a specific problem?  I’m not talking assessments — many of us do that already.  Think tools — something handy your clients can use.

To see this beauty in action, click here.

For the Fast Company article that explains the impact, click here.

Generosity In Action

Thursday, August 4th, 2011

Just got back from an industry event.  Had a good visit with old friends and made some new ones.  The best highlight happened before the opening session.

I gathered seven people at random, spent three hours applying the latest buying trends to their business and then…stepped back and watched them help each other.  Everyone left with something specific–something they could implement immediately.  One person said on the last day, “Your session was by far the most valuable.”  Another remarked, “The most fun I’ve had in a long time.”  Seeing an idea start in one place and move into the brilliance zone blew my mind.  Observing these folks share with each other melted my heart.

My theory:  the gap between a great idea and a brilliant one is closed when you bring a variety of perspectives together.  Try it; facilitating generosity in action will make your day.

Take Advantage of Consumer Trends Ahead

Tuesday, July 26th, 2011

Young and Rubicam Brands Company released their consumer spending and attitude study last month and of course created a new buzzword:  the spend shift movement.  Yea, we know all about wanting quality and affordability.  The best news:  the rise in community, purpose and connection.  The biggest challenge in Corporate America:  confidence in both big business and big government has dropped by nearly half in just two years.  Add a buying public savvy in search tools and social media…Houston, they have a problem.

Why do we care?  Because if consumers want it, we can help organizations give it to them.  So pay attention to the connection part.  Corporate America will turn on the community-building machine in a big way.  Watch for more opportunities to bring “value” (in all its definitions) to the market.  This is an issue with a big budget behind it.  Check out Booz Allen’s article on this report by clicking here.