Archive for the ‘branding’ Category

Show And Sell

Thursday, September 2nd, 2010

Sometimes you can’t tell people something, they have to discover it for themselves.  One of the coolest ways to make that happen:  video trailers.  Just saw one of these things and I see why buyers love them.  The videos are very short — 30 to 60 seconds — so you have to be laser focused.  Don’t think you can sell in that short time?  Think about it — the big boys do it all the time for movies.  They key:  go beyond you just talking into the camera.

One of my favorite people, Janita Cooper at Master Video Disc and Design is all over it.  She’s done book trailers for the big authors and knows the nuances to make the video compelling.  We talked the other day about all the things you can promote via trailer:  products, subscription services, an upcoming seminar.  Just about anything.

Before you call her, be clear on one thing:  your best message.  And she’ll do the rest.  (And no, I’m not making a commission from any of these referrals.  I’ve seen Janita’s trailers and they rock.  Now go see for yourself.)

Latest Data For Meetings Industry

Tuesday, August 31st, 2010

What I like best about Meeting Professionals International’s (MPI’s) bi-monthly economic report:  the findings are based on the latest data.  And so far, no surprises:  39% say attendance is bigger than last year.  That’s significant — only 10% saw an uptick last April.  The interesting news:  that increased attendance will not result in higher budgets.  Buyers are only going to pay for what they gotta have.

What else to watch out for:  short lead times for more meetings.  Negotiations will continue to run rampant in 2011 and possibly beyond.  My recommendation:  get your fee strategy that you can live with in place now.

Competing Against Commodities

Thursday, August 12th, 2010

Think your market space is getting crowded with low-cost competitors?  Check out the music industry, where traditional record companies are taking a beating thanks to iTunes.  But out of the ashes comes innovation.

Enter the “360 deals” many labels are cutting with artists.  The upshot:  intimate, transparent and lucrative deals that share in all facets of a musician’s platform:  the music, the tours, the merchandising.  All of it.

My question:  what other areas could you help your clients with?  How can you use your platform to bring value to more facets of the client’s business?  For inspiration (and a kick in the pants) check out this Fast Company article.  Their prediction:  people won’t pay for ownership; they will pay for access.  Lessons for all of us with ideas to sell…

Next Level Media Campaigns

Tuesday, August 10th, 2010

One of my favorite people — PR guru, Dan Janal — made a great point about using research for media campaigns.  He’s right — reporters love numbers.  What’s even better:  the bar is set low on sample size.   You don’t have thousands of responses to your survey in order to create cool stats.

My take:  distributing the findings is no longer enough.  We need to take what we’ve learned and do two things:  first, highlight the most provocative things you’ve learned.  That will get your article on the radar screen fast.  Second, turn the findings into a visual.  People love to see the big picture immediately.

Want to see the above in action?  Software company Hubspot is giving away 50 plus slides showing their research findings.  They do everything right:  they focus on what is compelling, turn research findings into a visual and, then, using the visual, they give their color commentary about why the findings are what they are.  Here’s the link if you want to see excellence in action.

How a Brain Responds to a Brand

Thursday, June 3rd, 2010

I blogged on Tuesday about brain imaging and the revolutionary findings this science will bring to the market.  Here’s a great example of what’s to come:  an experiment that shows why a “brand” trumps product preference.

Remember the famous “Pepsi Challenge?”  When folks didn’t know what they were drinking, more people liked the taste of Pepsi than Coke.  What’s the deal?  Why would Coke beat out Pepsi in the marketplace if folks like Pepsi better in the taste test?

Scientists at the Human Neuroimaging Lab at the Baylor College of Medicine repeated the Pepsi Challenge while scanning the brains of volunteers.  Here’s what they found:  most people preferred Pepsi if the soda was not labeled, as in the original challenge.  A scan of a brain area associated with rewards, called the ventral putamen, responded five times more powerfully to Pepsi than to Coke.

But, when the researchers repeated the test with the cans clearly visible, almost all of the subjects preferred the familiar red Coke can.  Significantly, different areas of the brain responded.  The medial prefrontal cortex, which is associated with logical thinking and reasoned judgment, lit up when Coke was selected.  In other words, the preference didn’t have to do with the physical response to the taste so much as to the idea of Coke.

Moral of the story:  experiments like this make the power of branding real.  Watch for this area of boom beyond belief.  (No wonder everyone and their brother is a branding expert…)

Own What You Sell

Tuesday, May 18th, 2010

Watching with bemusement on who is selling what these days.  While I am a fan of expanding our repertoire, many folks are wildly exaggerating their expertise in areas that frankly, they have no business being in.  Just because branding and social media are big trends now doesn’t mean everyone should offer that service.  These poseurs are creating a class of walking wounded and more repair jobs than I care to take on.

The recovering economy has brought out the dabblers in many of us.  Result:  a new era of buyer beware.  If you’re in the market of getting help on the next big thing, go beyond the “here’s what you get” claims and ask this question:  How long have you given this advice and what is your track record in this area?  (Some folks are using their testimonials in one area to infer a good track record in their new area.  Not cool.)  Success in one area doesn’t demonstrate success in another.  Let’s be careful out there…

The Best Way To Make A Mistake Worse

Thursday, April 29th, 2010

I love learning how we make decisions.  The rationale we all use never ceases to amaze me.  What’s interesting now:  how we rationalize our behavior during this economy.  Exhibit A:  a comment my client overheard during a recent speech:  “I won’t change my website or marketing materials even if I need to because they cost me too much money.”  (Emphasis is mine.)  I am not making this up.

I understand the pain of spending hard-earned money on something  just to find out later that you have to do it again.  (Yes, it’s happened to me.)  And…we create our own economic downturn if we’re not willing to let go of past efforts and fix our mistakes.  So ask yourself:  how am I getting a good return on my investment when I keep something that doesn’t work?  To paraphrase an old saying, aren’t we throwing good time and energy after bad?  Something to think about…

Are We Done With Discounts?

Tuesday, April 27th, 2010

If 2009 was the year of the discount, then 2010 will be the year of free stuff according to ChiefMarketer.com’s 2010 prospecting survey.  Why?  Almost half of respondents (of over 1,000 marketers who responded) are investing in finding new clients.  How are they going to attract those folks?  Not just with discounts.  With free gifts (88.1 percent), free shipping (93%) and — you guessed it — more free content such as white papers and webinars (94.5%).

Pay attention to that last item.  More free content dumped on the market means two things:  1) more partnerships to get information out there; and, 2) a pretty noisy conversation.  Prediction:  watch for a lot of junk to be thrown on the wall in the name of speed.  This will hurt all of us experts as folks will tune out to avoid information overload.  Only the most consistently compelling ideas will get traction from this tactic.  Recommendation:  spend just as much time creating compelling content as you do getting it out there.  I’ve got some field-tested processes in Your Position of Power if you want some help.  Click here for more information.

How Mass Market Experts Can Get Corporate Revenue

Tuesday, April 20th, 2010

One of the biggest tasks for experts on “mass market” areas such as health, life balance, etc.:  finding one buyer who will purchase many units.  To the rescue:  Corporate America.  Example:  wellness programs are more open to healthcare coaching as a way to increase participation.  (The more people participate, the more savings on costs.)  This interest is great for both experts with an army of subcontractors and for the tech-savvy with Internet-based solutions.

Key question:  how can your expertise fit into this scenario?  Worth taking time from your busy day to figure that out?  And that’s exactly what the market assessment can help with.  Here’s the link.  Contact Vicky Likens at vlikens@sullivanspeaker.com if you want to explore further.

Insights vs. Stories

Thursday, April 15th, 2010

What drives buyers (and me) crazy:  when we ask a question and get a story.  Folks, this is a test to see how clear you are and if you have anything worthwhile to tell the marketplace.  Stories that start without insights send a message:  I got nothin’ but platitudes, so I hope to blind you with my stellar storytelling skills.

The time to launch into your favorite client success story (or your life story) is AFTER you’ve answered a compelling point.  Media will hear the soundbite first, then they can hear the story because it illustrates the point.  Look for my proprietary formula on compelling soundbites on next Tuesday’s Extreme Mini Makeover call.  I’ve spent years refining this formula and it’s worked for thousands of experts.  To register for the series, click here.