Archive for September, 2010

Economic View From Sales Pros

Thursday, September 30th, 2010

Well, the debate rages on about what the economy will do next.  Want to know what’s really going on?  Talk to the boots on the ground.  The Alexander Group did that last month with a survey of almost 200 corporate sales departments, who manage over 100,000 sales people.  The upshot:  the recovery is still different by industry but mostly good.  Drilling down with these findings:

  • 60.5 percent believe their sector will have positive growth over the next 12 months.
  • 71.7 percent say their companies will grow at a faster rate in the next 12 months.
  • 61.4 percent are meeting or exceeding their 2010 year-to-date sales goals.
  • 49 percent expect to exceed their 2010 sales goals.

Keep in mind this data was gathered only last month.  My take:  there are industries that are doing very well now.  It’s not all gloom and doom.  Keep your platforms broad (so you can be nimble) but focus your marketing effort narrowly.

Are You In Hot Water?

Tuesday, September 28th, 2010

Here’s a chicken or the egg question I heard recently:  Let’s say you are just starting in the “selling what I know” business and have a limited budget.  Is it better to invest first in a strong brand, knowing that you will have less for marketing tools or to invest first in marketing tools and work on the brand later?

The answer:  it depends on how willing you are to bet on yourself.  For those who are scared, it feels safer to “just get out there” and hope for the best.  Why?  Because it’s less confrontive to invest a little bit of money, step back and say “ta da!  Look at that pretty web site”.  If the market ignores you, you haven’t lost your nest egg (yet).  You have enough money to pay for another website, or hire a publicist for three months.  If that doesn’t work, you still have enough money to pay living expenses while you write a book filled with strategic gibberish.  You can go on like that for a year or so before you run out of money.  Then you can sigh and say “well, I tried” and get a job.  This is how experts go broke $1,000 at a time.

Remember the old story about frogs in boiling water?  They died because they didn’t jump out in time.  The water wasn’t hot enough until it was too late.  Newbies (and those veterans at a crossroads) put themselves in hot water all the time.

If you are not scared, you’ll make the bold move and bet on your brand.  Yes, it is intangible, and no, you won’t step back and say “ta da”.  What you have is a secret weapon — that can be used for free.

Think about it:  when you know how to describe your work, you can change how you talk to buyers.  And that changes the buyers’ reaction to you.  Those conversations didn’t cost you money; only your time.  That’s how you build a business — one client at a time.  When you get one or two clients, then you update the marketing tools — using new money.  Sound good?  Here’s the dark side:  this works only if you have the guts to place that first bet.  On your brand instead of marketing tools.

Many of us are at a crossroads.  The market has changed and we know we must change with it.  How we make that change depends on how much confidence we have in our work.

What’s New In Executive Development?

Thursday, September 23rd, 2010

Change management has been on executive development’s radar for some time now.  What’s next?  One word:  complexity.  Also known as operating in volatile environments.  I call it Execution 2.0.

IBM’s study of 1500 conversations with top executives has fascinating insights.  My favorite findings (and predictions):

  • This problem is not going away soon; in fact, the problem will accelerate.  Execs see one-of-a-kind challenges emerging that won’t be solved with current thinking.  Result:  Watch for more work in innovation.  Execs will be forced to experiment, so credible experts can get away with promoting new ideas.  (Key word:  credible.  Positioning your background is now a priority.)
  • More than half of the CEO’s doubt their ability to manage this complexity.  What this means to you: the combination of a big problem and awareness that they can’t solve it alone means this will be a budget line item with some zeros in it.  The most important thing for getting selected:  get to the real buyer, not the underlings.  This is going to be a free-for-all; the big boys are already all over it.  Watch for the market to get real crowded, real fast.
  • Many see revenue growth coming from new avenues.  This is great news for marketing gurus.  Facilitators will benefit too from more meetings with customers, as their input is being used to differentiate products and services.

Bottom line:  there are plenty of places for experts to play here:  both soft skills (such as creativity and customer relations) and operations (key word:  dexterity).

This report has great intelligence to plot your next move.  Many thanks to Barry Wishner for the heads up on this study.  Click here to read for yourself.

Associations Going Global

Tuesday, September 21st, 2010

Association execs are not bullish on America, according to a survey conducted earlier this year by ASAE (formerly known as ASAE &  The Center For Association Leadership).  More than a third of respondents believe their organizations’ total revenues would decrease this year, and almost half (44 percent) expected fewer attendees at their largest meeting.

The antidote:  expand to the overseas market.  Likely targets are where the association’s industry is booming, along with strong economic markets such as India and Brazil (Indonesia and Malaysia are rising stars; China is attractive but caution remains.)   You better believe this development will impact how speakers are selected.  Those who can attract international audiences have the inside track.  Now is the time to find out about your target market’s expansion plans.  And position accordingly.

Is Edgy Passe?

Thursday, September 16th, 2010

One well-known consultant has got the reputation for taking truth-telling to a whole new level.  The problem:  the market has turned against his abrasive style.  He was last seen hanging out in the woods somewhere.

What’s going on?  We’re now in the Age of Respect.  It’s no longer fun to get verbally beat up by those who think they know better than us.  Buyers see right through this, correctly labeling this style as “big me, little you” syndrome.

Here’s a clue:  if you have to say “I’m saying this out of love,” we all know that you are not.

What’s hot now:  passion with a purpose.  You can be forthright; you just can’t be insulting about it.  And yes, I have more to say on the subject.  Click here for my latest video.

I’ll cover other market dynamics that impact our signature style this Tuesday at the next Extreme Mini Makeover call.  Click here to join me.

Cool Tool For Sponsorships

Thursday, September 9th, 2010

This is what happens when techies are unleashed:  the International Society of Automation (ISA) has created a personal dashboard for every one of their sponsors.  Their partners see all the benefits listed in one place, a template to show what their marketing efforts look like and — this is the best part — ideas to get more value from the relationship.

Response from the sponsors is positive.  I’m not surprised.  This is a great way to remind folks of the partnership’s value and to spur more activation.  I think this is one best practice we can all apply.  Specific dashboards are not publicly available but here’s a link to the ISA’s sponsorship splash page.

The Power Of A Blank Page

Tuesday, September 7th, 2010

Thanks to the new economy, here’s a new idea for product development:  frugal engineering.

What’s that?  An alternative to offering the same product with less features, frugal engineering is innovation for emerging markets based on their needs.  And my favorite part:  the first step is starting with a blank page.  Read for yourself this article from Strategy + Business.

This idea can easily be applied to experts and is a great approach to design products and services for those overlooked in the boom times.  These folks need the basics and not all the assumptions we bring to those further along in the journey.

Get started by asking yourself two questions:  Do you have services for newbies within your niche?  And if so, are they the “lite” version of what you already have or did you design your offering based on new needs?  My thinking cap is on…

Show And Sell

Thursday, September 2nd, 2010

Sometimes you can’t tell people something, they have to discover it for themselves.  One of the coolest ways to make that happen:  video trailers.  Just saw one of these things and I see why buyers love them.  The videos are very short — 30 to 60 seconds — so you have to be laser focused.  Don’t think you can sell in that short time?  Think about it — the big boys do it all the time for movies.  They key:  go beyond you just talking into the camera.

One of my favorite people, Janita Cooper at Master Video Disc and Design is all over it.  She’s done book trailers for the big authors and knows the nuances to make the video compelling.  We talked the other day about all the things you can promote via trailer:  products, subscription services, an upcoming seminar.  Just about anything.

Before you call her, be clear on one thing:  your best message.  And she’ll do the rest.  (And no, I’m not making a commission from any of these referrals.  I’ve seen Janita’s trailers and they rock.  Now go see for yourself.)